Meet Frank & Ping
The whole brand runs on these two. No ad agency, no stock-photo call-center actors — just a rookie hero and the orb who keeps him honest.
Frank
Frank's the one who shows up at your door, cape and all. He's not the smoothest hero in town, but he fixes the problem, and the customer always wins by the end of the visit — that's the one rule he never breaks.
Ping
Ping used to read corporate scripts for a living. Then he quit and started translating them into what they actually mean. He's blunt, he's teal, and he's the reason nothing on this page is trying to trick you.
Why people are waiting for Frank
Nothing revolutionary. Just a phone carrier that does the basic things other carriers quietly stopped doing.
No hidden fees
The price on the plan page is the price you pay. Taxes and fees are already in it, not bolted on at checkout.
Real help, real fast
You talk to a person who can actually fix your problem — not a phone tree built to make you give up and hang up.
Switch whenever
No contracts, no early-termination fee, no guilt trip. Leave whenever you want — we just don't think you will.
Plans that make sense
Three plans. Clear data limits. No "unlimited" with an asterisk the size of the fine print it's hiding.
The villains we're fighting
Every week, somebody gets charged for something they never agreed to. Frank Telecom exists to fight that, one ridiculous fee at a time — new episodes of the series dropping soon.
Dr. Hidden Fee
Sneaks surprise charges onto your bill and calls it "standard pricing."
The Infinite Hold
Keeps you on hold so long you forget why you called in the first place.
Mr. Fine Print
Buries a contract renewal where no human being will ever read it.
The Phantom Contract
Charges a penalty for leaving a plan you don't remember signing up for.
Surprise Roaming
Turns one weekend trip into a phone bill with an extra digit on it.
The Pushy Upsell
Adds something to your plan you never asked for, then hides the way to remove it.
Plans, before the fine print gets a chance
Three plans. That's it. Pricing below is what we're aiming for at launch — see the note under the plans before you get attached to a number.
- 5GB high-speed data
- Unlimited talk & text
- Mobile hotspot included
- Keep your number, free
- 15GB high-speed data
- Unlimited talk & text
- Mobile hotspot included
- Keep your number, free
- Unlimited high-speed data
- Unlimited talk & text
- Mobile hotspot included
- Priority data on busy networks
Launch pricing shown above is illustrative. Final plans, pricing and taxes will be confirmed before Frank Mobile becomes available to order — joining the waitlist costs nothing and locks in nothing.
Mobile first. Internet and TV are next.
Frank Telecom starts with mobile because that's the bill people get surprised by most often. Home internet and TV are already on the drawing board.
Before you ask
Is Frank Telecom a real phone carrier?+
Frank Mobile runs on a major nationwide network, so you get coverage you can count on — we'll confirm the specific network partner before launch. What's different is everything around the network: the pricing, the support, and the complete absence of surprise fees.
When can I actually sign up?+
We're finishing things up behind the scenes right now. Join the waitlist below and you'll be the first to know the moment plans go live — no spam between now and then.
Will my current number carry over?+
Yes. Keeping your number is free and takes about a day once Frank Mobile is live.
Is there a catch?+
Honestly, no. That's sort of the whole point of building this in the first place.
Don't get ripped off anymore.
Join the waitlist and we'll let you know the second Frank Mobile is ready to order.
No spam. No credit card. Unsubscribe anytime.
Almost there — confirm the email that just opened (to hello@franktelecom.net) and hit send.